All gift vouchers are valid for 12 months from the date of purchase or as specified on the voucher.  They are non refundable for a cash alternative. It is your responsibility as the purchaser to purchase a gift appropriate for the intended recipient and it is the responsibility of the recipient to double check that the restrictions are not prohibitive.  All Vouchers are transferable to another person for an administration charge of £25.  The onous is on the gift recipient to ensure that they book their experience in plenty of time to ensure it is taken before the expiry date of the voucher.  The lead time for booking varies according to the time of year and it is advisable to book well in advance for peak periods particularly in the summer months. 

If the holder of the gift voucher wishes to upgrade their voucher to a another type of experience they may do so by paying the difference.  There is no administration charge for doing this.

Once a date is booked and confirmed there is no cancellation or transfer option.  It is the drivers responsibility to arrive on time to complete the experience.  We are unable to wait for late arrivals and if the health and safety brieifing is missed the driver will not be allowed to participate.    All bookings are final and no refund will be given.  We do offer cancellation safeguard for £20 per booking that will cover one cancellation for illness, death of a close family member, and breakdown/flight delay.  In all instances proof is required before rebooking (ie doctors sicknote copy of breakdown report from relevant recovery agency).

Any individual vouchers purchased either from the Silverstone Rally School or from another company on any special offer will be treated as individual vouchers and cannot be used with any other offer.  They will also only be booked in on an individual by individual  basis and cannot be used as multiple vouchers to make a group booking.  Each voucher will be given a date allocation as one per person only.  Therefore any group with individual vouchers each cannot expect to be given a booking for the same date at the school and we will not offer or guarantee a group booking. Please also note we do not take deposits on gift vouchers only on date bookings and not on special offers.

We have a strictly no cancellation policy  as we cannot be held responsible for illness or any reason why you are not able to attend.  We  will have turned other clients away who wanted to book your space and we will be unable to get this time back.  We will also have arranged the training staff for the day.

From time to time although rarely we may have to transfer your booking this could be due to the weather conditions i.e fog or very severe snow -  or conditons beyond our control  should this occur  you  will be offered an alternative date for the same product. 

If you have chosen a particular experience that allows you to choose the type of car driven and the car becomes unavailable due to circumstances out of our control then another vehicle option may be used.
Please be advised that all persons participating or spectating will be required to complete indemnity documentation.  Children under 16 must be signed in by an accompanying adult. (Declaration available on request).

Please note that all times quoted on our website are based on us running at full capacity.  If the course on the day you attend is not fully allocated your experience may end  a little earlier equally sometimes when at full capacity we do over run.  Please note that the dates shown on our website do not guarantee availability as we have many other websites and companies selling our allocation so it may not show the true availability.  The dates shown on our website are for date bookings only and voucher booking in dates may be on different dates so you would need to ring for vouchers availability.  Therefore  Gift vouchers cannot be redeemed online and you must phone to get any availability where at this time we will be most happy to give you the current availability and get you booked in for the experience of a lifetime!

If you have requested a particular type of car we will always do our best to accomodate and you must tell us if you have a strong preference  however this cannot always be guaranteed and a different vehicle may be running on the day you are booked in due to various reasons outside of our control.